WorkPal is an AI-powered meeting assistant that helps small businesses and start-ups who want to keep track of discussions and essential information, by automatically recording meetings, transcribing meeting notes, providing a summary, a transcript and dividing the tasks with the use of AI technology.
Create a mobile app in response to a real world problem or need.
Develop an AI-Powered Meeting assistant tool that listen and takes down notes. It also generates a summary, list down the tasks mentioned in a meeting and export the task list to your favourite project management tool.
Research, design and implement an app for Capstone Project at Langara.
Figma, Illustrator, Photoshop, React, Node and A.I.
“How can I be engaged in a meeting and remember every detail?”
By working in advertising agencies I struggle with being fully engage in meetings and also, taking notes of everything what the creative director pointed such as concepts, campaign details and due dates; as a result, I tended to forgot many things or even didn’t recognize my own notes.
Small businesses and start-ups have difficulties managing their tasks because of their everyday hectic schedule. It is hard for them to remember every little detail from their meetings.
Usually, many meetings are done under heavy time constraint; keeping track of tasks and assigning them can be overwhelming.
After defining a problem, we wanted to take a closer look at WorkPal’s competitors and how they’re helping users to solve all those problems people face when they are having a meeting.
To start getting an idea of who Workpal users are, we created provisional personas based on a research we did about which fields are having more meetings and how the members behave.
Focus on the meeting and get detailed, clear and written information.
Keep the workflow as smooth as
possible.
Fail to take or understand notes of the important details.
Being side-tracked easily of the meeting
purpose.
Manage efficiently tasks to ensure everyone is working towards the same goal.
Improve productivity
Missing deadlines and reworking due to lose track of essential tasks.
Keep remembering team members
their own tasks.
“As a Content Creator, I want to get a way to record and storage meetings as easy and quick as possible so that I will be able to check accurate details whenever I need”
“As an accountant director, I want to get a summary of the meeting so that I’ll be aware what overall the team discussed when I can’t attend a meeting”
“As a Project Manager, I want to export and assign tasks easily so that the team members know exactly what to do”
After the user research we focus on how might we help our users to mitigate their pains points and achieve their goals. We came up with a pack of doable features which match business and user goals.
Despite the user flow is a crucial stage it could be an overwhelming process. The final version took us around 2 weeks to be ready and even after the wireframes we were still doing some changes to improve the user experience.
I believe sketching the wireframes by hand is really helpful to define, at first glance, hierarchy and layout.
For the prototype stage we built medium-fidelity wireframes on Figma by using components and parent elements which allowed us to easily adapt the UI style without wasting time and energy to be consistent.
We found out interesting insights after testing the first stage of the prototype. Most of them related to core moment of the app “the recording part”; some users struggled with finding how to finish a meeting or even where to check the transcript after recording. So we noticed we needed to be more specific and let the user know key moments by putting some pop-ups.
For the logo design, we did more than 150 sketches among 4 designers. We pick the one suited the best with the values and then we did more iterations. The logo was inspired by the waves used for the audio sound when being recorded combined with the letter “W” of WorkPal.
We chose this color palette which creates high contrast and conveys professionalism without losing that friendly touch we wanted to keep.
Carbona test is a sans-serif font with a medium x-height which makes it easy to read. Its versatility allowed us to play with 10 different styles and thus focus on hierarchy and consistency.
UI kit is key to keep consistency along the project. After sketching some of the logos, one of them turned into the good idea of creating “RobotPal” our AI assistant which became essential part of our UI kit and our app in general. We designed an acrylic pin for the final presentation which was hand out within the audience.
The high fidelity wireframes and prototype were designed within 3 weeks. With WorkPal’s branding defined, we worked on incorporating the brand identity to craft the visual design of our app. We were testing the prototype several times in order to keep it as user-friendly and functional as possible.
As students who wasn’t very familiar with A.I, my team and I had to learn a lot through research and iteration
to get a more solid understanding. With a tight time constraint of 12 weeks and agile teamwork, WorkPal
was successfully implemented being the only team using Artificial Intelligence and winning the
second prize at the Capstone student’s showcase.
After the final presentation, many people from the
audience were intrigued asking us when it would be the product launch to the market. This kind of feedback
encourages us to continue developing innovative experiences and why not, implementing in the real market.
PROJECT OVERVIEW
Team:
4 Developers & 5 Designers
Role:
UI/UX designer/Graphic designer
Timeline:
Jan- Apr 2023
Design and develop an application from concept to deployment within 12 weeks in response to a real-world problem or need. (Capstone project).
Focusing on meetings and recalling details can be challenging, leading to missed important information.
"49% of employees admitted that they do other unrelated work during meetings rather than paying attention."
"69% of employees check their email frequently during a meeting."
"A report suggests that 91% of employees daydreamed during their meetings."
Statistics are from The Muse and Atlassian.
Integrate an AI assistant into a cross-functional platform to maximize meeting documentation efficiency.
Introducing Workpal AI powered meeting assistant that records, transcribes,
and summarizes meetings, allowing users to have all meeting details.
With its
advanced AI features, it can even export tasks and provide help from
its virtual assistant “RobotPal”, which makes teams more productive and efficient.
Our team recognized the glaring deficiencies in existing recording meeting apps - confusing interface, poor mobile navigation, and no option to export tasks to the preferred management tool. We addressed the shortcomings and developed a superior solution.
During the project, we faced an unexpected challenge. Microsoft was about to launch a product similar to ours, which meant we had to make our product stand out to the stakeholders and judges. To differentiate ourselves, we decided to create a virtual assistant, which we named "Robotpal".
To clarify, there was no platform with these features when we started the project in January 2023. Nowadays, with the rapid growth of AI, a platform similar to WorkPal likely exists.
ONE
“I've been taking notes during meetings for six years, but I've missed important details because I multitasked or lost focus. Sometimes, I wish I could go back in time and be in that meeting again hahaha”
Sam Kaur - Administrative assistant
INSIGHT
Despite having experience taking notes, there's no guarantee
that the information collected will be accurate.
SOLUTION
TWO
“As a project manager, I find it overwhelming to use multiple tools to keep track of all tasks. I use Jira, and it is more than enough for me.”
Daianne Cox - Project Manager
INSIGHT
Centralizing task management is crucial for success.
It avoids overwhelm and inefficiency.
SOLUTION
THREE
“When I’ve used real-time transcription platforms and the transcript is too long and I struggle finding specific information”
Marisela Plata - Brand Director
INSIGHT
Lengthy transcripts are undermining productivity and efficiency.
SOLUTION
Our goal was to create a simple interface by implementing intuitive navigation, prominent notifications, and recognizable visual indicators.
This will significantly decrease the time users spend performing essential tasks.
Including tabs, sliders, and filters enables easy and intuitive navigation; this helps users quickly locate what they need.
After reevaluating Lo-Fi designs, the following reflections emerged:
Carbona test is a versatile sans-serif font with a medium
x-height
which enables easy reading. We played with different styles to
focus on hierarchy and consistency.
With a duotone flat iconography, we enhanced usability and ensured task success.
We created multiple logo designs and developed an interactive app character among them. However, due to unforeseen constraints, we decided to use that concept and bring our AI virtual assistant to life, "RobotPal," which became a vital feature of WorkPal.
Task Completion Rate: 90%
Average time to complete task: 2min
Average rating on a scale of 1 to 10: 9.0
1. Improve affordances on key actions
when recording meetings.
Users struggled to finish the meeting, so we used pop-ups to specify actions and lead them to the next steps.
2. Color accessibility
We tested different color contrasts to avoid poor readability, confusion and frustration for users.